Service · AI & digitalisation
Your digital co-worker: an AI assistant that actually knows your business
KHTC builds AI assistants for the mid-market: a digital co-worker programmed around your workflows, templates and tone of voice that takes recurring work off your team – from email drafts and document creation to an internal knowledge desk. Implemented GDPR-compliantly: with a data processing agreement, clear data control and without your content being used to train third-party models.
Typical problems we encounter
- routine emails and standard replies eat hours every day
- knowledge lives in heads and folders – new staff search forever
- quotes and documents start from zero every time
- public AI tools: privacy unclear, answers generic
- no time or staff to run an AI project internally
What KHTC delivers
- Needs analysis: which tasks cost your team time – and which can an assistant take over safely and sensibly?
- Custom development: tailored to your processes, templates, terminology and tone – not an off-the-shelf tool.
- GDPR-compliant implementation: data processing agreement, access concept and documented data flows – aligned with your DPO.
- Integration: email, Microsoft 365, website or internal repositories – the assistant works where your team works.
- Rollout & operations: team onboarding, ongoing care and step-by-step extension – with a named contact.
How it works
- 1 · Understand – We review your contracts, invoices and requirements – across every provider, with no obligation.
- 2 · Compare – You get a written comparison of what the market offers for your situation – including “keep what you have” when that wins.
- 3 · Implement – We negotiate, order, port and migrate – coordinated so your operations never stand still.
- 4 · Support – One dedicated contact for incidents, changes and invoice checks – for the whole contract term, not just until signature.
Who this is for
- mid-market companies without AI resources
- sales, service and administration teams
- teams with heavy email and document volume
- organisations with strict privacy requirements
What a digital co-worker handles day to day
Typical assignments: email drafts in your house style, summaries of long threads, quotes and documents built from your templates, an internal knowledge desk that makes manuals searchable, and pre-qualification of website enquiries. The assistant prepares – decisions and sending stay with your people. Relief without loss of control.
What GDPR-compliant means with us, concretely
No experiments with public chatbots: your assistant runs in a protected environment with a data processing agreement, regulated access and documented data flows. Your content is not used to train third-party models, and you decide what the assistant may know and do. The paperwork for your data protection officer ships with it.
From the field
The biggest lever is rarely spectacular: taking over routine correspondence and internal knowledge search alone frees teams noticeable hours every week – and that is exactly what your assistant is tuned to.
FAQ: AI assistants
Short answers – happy to go deeper in a personal conversation.
What exactly is a digital co-worker?
An AI assistant set up and programmed for your company: it knows your templates, workflows and tone, handles defined tasks like email drafts, document creation or knowledge answers, and works for your team around the clock – no onboarding period.
Is this genuinely possible in a GDPR-compliant way?
Yes – with the right implementation: a data processing agreement, regulated access, documented data flows and the assurance that your content is not used to train third-party models. The documentation for your DPO is part of our delivery.
Do we need in-house AI expertise?
No. We handle design, setup, integration and operations; your team gets a short introduction and keeps working in familiar tools. Change requests go through your named contact.
How fast is the assistant ready?
Depending on scope, a first productive version typically stands within a few weeks – then we extend step by step as tasks prove themselves.
What does a digital co-worker cost?
That depends on scope – after a free initial consultation you receive a transparent fixed-price quote. Unlike our telecom consulting this service is not provider-funded; in return you know the exact cost of setup and operations upfront.
Free initial consultation on AI assistants
In 30 minutes we identify which of your tasks can sensibly be automated – honestly, even if the answer is “not yet”.