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Service · Hardware & MDM

Hardware & MDM: devices that arrive ready to work

KHTC procures phones, tablets, routers and accessories at business conditions and hands them over enrolled: registered in your mobile device management, policies applied, apps installed. Lost devices get wiped in minutes, leavers' devices recycled cleanly – and replacements ship fast when something breaks.

Typical problems we encounter

  • devices bought retail, configured by hand, one by one
  • no way to wipe a lost phone with customer data on it
  • leavers walk out, devices and licences stay unaccounted
  • router zoo across sites – every branch different
  • repairs and replacements eat IT time

What KHTC delivers

  • Procurement: current devices at business terms, bundled with your mobile contracts where that saves money.
  • Zero-touch enrolment: Apple Business Manager / Android Enterprise – devices register themselves on first boot.
  • MDM setup & policies: encryption, passcodes, app catalogues and separation of private and business data.
  • Lifecycle: joiners, leavers, swaps, repairs and certified recycling – documented.
  • Router standardisation: one tested configuration across sites instead of a device museum.

How it works

  1. 1 · Understand – We review your contracts, invoices and requirements – across every provider, with no obligation.
  2. 2 · Compare – You get a written comparison of what the market offers for your situation – including “keep what you have” when that wins.
  3. 3 · Implement – We negotiate, order, port and migrate – coordinated so your operations never stand still.
  4. 4 · Support – One dedicated contact for incidents, changes and invoice checks – for the whole contract term, not just until signature.

Who this is for

  • companies issuing phones to staff
  • field forces with tablets and scanners
  • IT teams without device-management capacity
  • multi-site setups with mixed router estates

Why enrolment beats configuration

A device enrolled via Apple Business Manager or Android Enterprise belongs to your organisation at the firmware level: it configures itself out of the box, cannot be factory-reset out of management, and can be locked or wiped remotely. That is the difference between owning devices and hoping for the best.

From the field

A lost business phone is a data-protection incident only if you cannot wipe it – with MDM it is a fifteen-minute footnote.

FAQ: hardware & MDM

Short answers – happy to go deeper in a personal conversation.

Do we need MDM even for a small fleet?

From roughly ten devices the maths flips: manual setup, lost-device risk and leaver chaos cost more than lightweight management does.

Which MDM platforms do you work with?

The established ones – matched to your environment (Microsoft 365, Apple- or Android-centric fleets) rather than to a reseller list.

Can you combine hardware with our mobile contracts?

Yes – bundling devices into the framework contract often beats separate purchase, and everything lands on one invoice logic.

What happens when a device breaks?

You report it once – we handle repair or replacement, shipping and the swap in MDM.

Free telecom audit for this area

We review contracts and invoices and give you a written summary of what is possible – no obligation, no forced switch.

Start telecom audit Call 04773 2110
  • 400+ companies under management
  • Ø approx. 45 % savings potential identified
  • 1,000+ contracts managed
  • A dedicated contact – not a hotline
  • Free of charge for clients – provider-funded
CallStart telecom audit